Aralab is a leading manufacturer of environmental chambers and is committed to innovation, quality, design, and social responsibility. We are engineering-driven and hundreds of renowned research institutions and multinational companies have partnered with us for the past 38 years. Our team is currently 100 strong and is headquartered in Sintra, Portugal.
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Your Team
The IT & Digital Transformation Team is a young and ambitious team located at our headquarters in Sintra. We are responsible for maintaining and improving the systems that keep our company running, ensuring our employees are happy and as efficient as possible at their jobs. We do that by keeping our infrastructure and software tools at the state of the art and by regularly delivering digital transformation projects to our teams and to our products.
Your Role
You’ll be the 4th member of the IT & Digital Transformation Team and be responsible for delighting our internal users by solving their challenges with your skills, technology, and documentation.
Serve as the first point of contact with users and troubleshoot, diagnose, and resolve their technical issues
Implement new systems and improve configurations, of our infrastructure and tooling
Drive conversations with stakeholders and manage high-impact projects with our IT outsourcing partners
Oversee the creation and updating of comprehensive technical documentation, setting the standard for quality and utility across the team
Develop and promote best practices, automations, and processes to optimize the team’s activities and enhance overall efficiency
About You
Minimum 2 years in an IT role, such as IT operations, helpdesk, or system administrator
Proven technical capabilities and interest in learning new skills
Autonomous, with a problem-solving mindset, and able to prioritize tasks and multitasking
Familiar with server infrastructure, virtualization, and networking
Fluent in Portuguese, Intermediate fluency in English
We’ll consider a plus if you’ve done one or more of these regularly in the past:
Cisco/HPE/Fortinet switch and AP configuration
Firewall configuration and maintenance (e.g. Palo Alto, Checkpoint or Fortinet)
Endpoint management via RMM (e.g. PDQ, Action1, Intune)
Endpoint security via EDR (e.g. Crowdstrike, SentinelOne, Defender)
Bash scripting, Ansible, Docker
VMware/Proxmox configuration and maintenance
Why Aralab?
Dynamic, forward-thinking, and innovative team
Competitive salary and bonuses
Flexible hybrid work policy
Upskill allowance for certs and events
Clear internal career progression path
Company phone and laptop
Health insurance from day one
Company-wide events and teambuilding activities
Access to on-site parking